by Shiv Khera
Any behavior that is practiced en-mass in an organization is called a culture.
Every company, family, country has a culture or lack of it. Even lack of it is a culture. You go to a shop, you find the salesperson polite, supervisor polite, manager polite, owner polite. There is a culture running. You go to another shop, you find the salesperson rude, supervisor rude, manager rude and the owner rude. There is a culture running also.
Zee Business program for MSME
Star performers never say the following:
16 years ago in Singapore I gave a taxi driver a business card to take me to a particular.....