Introduction

This Privacy Policy of shivkhera.com is applicable to persons who visit our website through any online channel including websites, mobile applications or electronic devices. It also applies to visitors who interact with our offices or sales channels and explains how we handle and secure personal information.

By using our website, you agree to abide by the policies mentioned herein. This Privacy Policy does not apply to third-party websites linked from shivkhera.com. We strongly recommend reviewing the privacy policies of any external sites you visit.

Personal Information We Collect

• Information collected for lawful purposes and to achieve the objectives of shivkhera.com.
• Information that can identify an individual such as name, email address, mailing address, phone number and other contact details.
• Payment related information such as credit/debit card details, card holder name or other purchase related information when required.
• Any other details necessary for marketing or purchasing services through our website.

Automatic Information Collection

During your visit to our website, we may collect information such as domain name, host server, IP address, device information, browser type and internet service provider. These are used for analytics and improving website performance.

Our website may also use cookies and tracking technologies depending on the features offered. Cookies help enhance the user experience but do not directly collect personal identifiable information unless you previously provided such information.

User Content & Communication

Users may share content such as reviews, comments, suggestions or feedback through our platform. Any content shared must not be illegal, abusive, threatening, defamatory, obscene or infringe upon the rights of others.

Uploading harmful software, spam, chain letters, political campaigns or inappropriate content is strictly prohibited.

Why We Collect Your Information

• To process purchases through the shivkhera.com e-commerce platform.
• To provide customer service and support.
• To customize website content according to user preferences.
• To confirm registrations and transactions.

Information Protection

We are the sole owners of the information collected on our website. We do not sell or rent this information to any third party. Your information may only be shared when required by government authorities or regulatory bodies under applicable law.

Sensitive information such as credit/debit card data is encrypted and transmitted securely using HTTPS encryption protocols.

Cookies Policy

Our website uses cookies only to enhance the user experience and improve services. The usage of cookies is not directly linked to personal identifiable information.

The website may also contain links to external websites. We are not responsible for the privacy practices or content of such external websites.

Promotional Communication

With your consent, we may send promotional offers, updates, or newsletters regarding upcoming programs, products, or services. You may unsubscribe anytime using the “My Account” section on our website.

Communication Channels

We may communicate with you using different channels including SMS, Email, RCS, WhatsApp or Voice calls for service updates, marketing communication or customer support responses.

Governing Laws & Jurisdiction

These terms and conditions are governed by the laws of India. Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.